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Service

Service

Dear Guests 

Welcome to the Hotel Hasselhof

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In order to ensure your safety and your comfort during your stay please read our guidelines from A to Z.

 

- Breakfast

Extensive buffet breakfast with a large choice of local products from 8 a.m. to 10:30 a.m. to enjoy in our restaurant or in your room and is not included in the price.

- Bicycles

Bicycles can be stored in our bicycle garage. You get access with your room keys. it is not allowed to store a bicycle in the hotel building, in the rooms and on the balconies and terraces. A bike cleaning station is in the rear parking.

- Check-in/ Check-out

Check-in time is from 3p.m. until 8p.m. - Please present your ID card or Passport upon Check-in. Check out time is until 10a.m

- Dogs

Dogs with good behaviour are allowed against charges. Dogs must be kept on a leash inside and outside the hotel. Our garden is not the place to go for a walk. Opposite the hotel you have many possibilities to go for a walk with your dog. In case of an “accident” please use doggy bags. Do not leave your dog alone in your room for a long time. Please do not allow dogs on the bed. Our bedsheets are of high-quality cotton, naturally hypoallergenic and ideal for sensitive skin and have a premium quality. 

- Food & Beverage

A large selection of drinks is available in our maxi bar as well as snacks, Kaffee and Tee,  with a price list to write down. Please fill-in the list and leave the list in the appropriate bo . For the minibars in the room (available only in the XL Superior rooms) each guest has the option of filling the minibar with their own products according to their wishes. 

- Housekeeping

your rooms will be cleaned only on demand. Please hang the green sign behind the door in case you need a room cleaning. Towel exchange is done on a towel for towel basis. Please think about the environment and try to keep your towels for the next days. Please hang the red sign behind the door in case you do not want to be disturb at all. For aesthetic reasons, please do not hang any laundry, towels or other objects from the balcony railings or on the terraces. Likewise, no objects such as shoes may be placed in the hallways.

- Night Peace

From 10p.m. is time of night peace. We invite every guest to be careful during this period and not cause noise that can disturb other guests.

- Parking

We have free parking in front of the hotel and behind the hotel. The hotel takes no responsibility for any damage or loss of your vehicle on the parking. Maximum of one vehicle per room is permitted for free. Please park your car within the markings and not with the back of the car against the wall or against our garden in the front.

- Pool and Sauna 

Opening time for the pool: 8a.m. until 8p.m. Entrance is included in the room price. The Sauna can be used on demand only and against charges. Pool towels, Pool Bathrobes, Sauna kilts ( bath bags) are compulsory to access to the wellness area and are supplied at the reception against charges or you can bring your own swimming bag.

- Smoking

We are a totally non-smoking hotel. The only possibility to smoke ist on the street in front of the hotel (please do not throw your cigarette ends on the street).

 

We wish you a pleasant stay in Hotel Hasselhof

your family Oldendorf